Privacy Policy

Effective date: October 8, 2026

This policy explains what information Lehi Water Heater Pros collects when you visit this website, call or text us, or ask for service, and what we do with it. We keep it short and plain on purpose.

Who we are

Lehi Water Heater Pros provides water heater repair, replacement, installation and maintenance for homes in Lehi, Utah and nearby cities. In this policy, “we,” “us” and “our” mean Lehi Water Heater Pros.

Information you give us

When you call, text or fill out a form, you may share:

• Your name and phone number
• Your email address, if you choose to give it
• Your home address, city or ZIP code
• Details about your water heater and the problem you are having
• Anything else you put in your message

Information collected automatically

Like most websites, this site and the services that run it may collect basic technical data when you visit:

• Your IP address, browser type and device type
• The pages you view and how long you stay
• The page that sent you here
• Cookies and similar tools that remember settings or measure traffic

How we use your information

We use what we collect to:

• Reply to your request and schedule a visit
• Give you a price and do the work
• Keep job records and follow up if something needs attention
• Keep the site secure and stop spam
• Understand which pages help visitors so we can improve them
• Meet legal, tax and safety obligations

Calls and text messages

When you call or text (801) 823-6838, we see your phone number and keep notes about the job. We use text messages only to deal with your request, such as confirming a time. Reply STOP to a text if you do not want more messages.

Who we share it with

We do not sell your personal information. We share it only when needed to run the business:

• With the technician or contractor who does your job
• With service providers that help us run the website, email, phone and scheduling
• With analytics tools that give us traffic numbers
• When the law requires it, or to protect people and property

Cookies and analytics

You can block or delete cookies in your browser settings. The site will still work, though some features may not. If you do not want your visits measured, you can also use your browser privacy tools or a content blocker.

How long we keep information

We keep your information for as long as we need it to answer your request, do the work, keep records and meet legal duties. After that we delete it or make it anonymous.

Your choices and rights

You can ask us to tell you what we hold about you, correct it, or delete it. Utah law, including the Utah Consumer Privacy Act where it applies, may give Utah residents certain rights over their personal data. We will review any reasonable request, whether or not the law requires it. To make a request, call (801) 823-6838 or use the contact page.

Security

We use reasonable steps to protect your information. No website or system is perfectly secure, so we cannot promise absolute protection. Please do not send payment card numbers or passwords through the contact form or by text.

Children

This site is for adults who own or manage a home. It is not aimed at children under 13, and we do not knowingly collect information from them.

Links to other sites

This site may link to other websites, such as city pages or the gas company. We do not control their privacy practices, so please read their policies.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page.

Contact us

Questions about this policy? Call (801) 823-6838 or send a note through the contact page.